An internal IT department will often reach a limit in its capacity and expertise courtesy of the constantly evolving technology. The past few years have proven that while internal IT teams help your business to run efficiently, certain demands, such as remote services and the delivery of certain products and services, can strain them, necessitating a managed service provider. Accessing supplemental services through the Co-Managed model is vital, and we help you understand how it works and why you should consider it.
What Is Co-Managed IT?
Outsourcing your IT comprises a collaboration between the internal and external IT teams where the co-Managed IT company offers additional expertise, support, and resources to the in-house team that runs the day-to-day business operations. This way, an organization has access to wider resources and expertise and will still control its IT operations.
How Do I Know If I Need Co-Managed Services?
Here are some of the reasons you should consider the co-managed model for your business IT needs.
Your Teams Are Overworking
Running an IT department is challenging for small businesses as they risk overworking their IT teams. Under such cases, embracing the Co-Managed model for supplemental support is advisable.
You Have New Projects
New projects in your IT department can result in internal issues where their scope is outside your current team’s purview. With the Co-Managed model, you will take on new projects comfortably without losing your foothold on your daily tasks.
You Need the Expertise
Generally, it makes sense to hire outside resources for their experience and expertise to complement your staff. In the Co-Managed arrangement, you can customize the services you need.
Which Services Can I Get From the Co-Managed Model?
The following are some of the services that can supplement your internal IT team:
- Access to management, monitoring, and ticketing processes and platforms
- Support overflow services
- End-user support
- Contractual IT
- Consulting services such as process implementation and knowledge transfers
Take Your Business To the Next Level With the Co-Managed Model
Co-managed services offer a versatile way for your in-house IT team to manage your systems with a provider, enabling your business to enjoy expertise without stretching your department. This way, your business will also tap into new processes and technologies efficiently and quickly, enabling you to stay ahead of the curve. Contact DenaliTEK today to improve your business efficiency and better manage change.
